Why should you use our GPS tracker?

    • Reason #1

      A proven GPS Tracking system

      Since the past four years, KATSANA GPS tracker has successfully recovered over 60 stolen vehicles.

      Not convinced? Our recent successful recovery was featured on the news.

    • Reason #2

      Sends Alerts when your car moves or exits a specified area

      KATSANA works 24/7 around the clock. Whenever your vehicle moves or is driven outside an area specified by you, an alert will be sent straight to your mobile.

      Amazing huh!

    • Reason #3

      High-quality hardware from Europe

      KATSANA uses premium hardware sourced from Europe and guaranteed by SIRIM for automotive use. Our hardware has been used for over 5 years across tens of thousands of vehicles in Malaysia.

      Quality guaranteed!

    • Reason #4

      Price includes 1 year of SIM card service and access to KATSANA App

      No monthly fees, and no fuss topping up SIM card to keep it active. It’s as simple as paying annually to enjoy uninterrupted service.

      KATSANA making it easy for you!

    • Reason #5

      [UPGRADE] Disable car engine with your mobile phone

      With the optional upgrade of Immobilizer Package, KATSANA lets you disable engine remotely at any time through the convenience of your mobile phone

      Now that’s something!


How to buy

  • #1

    Choose either Basic or Pro package

  • #2

    Pay online via online banking or cards

  • #3

    Our team will contact you to schedule installation

  • #4

    Come over to our HQ with your car for installation


Affordable package for everyone

Package name

Price

Not including 6% GST

Trip History

Smartphone App

Installation

Upgrade

Immobiliser/Engine Cut-off, disable engine via an app

KATSANA Track

RM 399

  • 1-year device warranty
  • 1 year SIM Card activation
  • 1-year access to KATSANA      app

1 day

IOS and Android

Free at KATSANA HQ

Additional fees for installation outside of the HQ

Notes

RM 200

Immobiliser/Engine Cut-off, disable engine via app

KATSANA TrackPro

RM 599

  • 1-year device warranty
  • 1 year SIM Card activation
  • 1-year access to KATSANA      app

365 days

IOS and Android

Free at KATSANA HQ

Additional fees for installation outside of the HQ

RM 200

Immobiliser/Engine Cut-off, disable engine via app


Accepted Payment Methods


Frequently Asked Questions

Annual fees

What are the fees that I need to pay after a year?

The annual renewal fee for KATSANA Track is RM249. While the annual renewal fee for KATSANA TrackPro is RM299. Renewal fees are paid on an annual basis for the following subsequent years. This renewal fee covers SIM card 1-year activation, 1-year service access to the KATSANA app, and trip data storage. Price shown excludes 6% GST.

Payment

Can I make my payment by cash at the HQ?

No. Payment can only be made through the link on this webpage. If you are unsure on how to complete the payment online, you may pay at the HQ on the day of installation by bringing along your card.

Warranty

My hardware is not working. How do I claim my warranty from KATSANA?

Our hardware rarely malfunctions. However, if there is indeed an issue with the tracking hardware, you can come over to KATSANA HQ for a one-to-one replacement. If you are not able to come to our HQ, we will be able to ship a replacement device or the same refurbished device.

What should you do if the device malfunctions after the warranty period? Do I need to purchase a new package?

You can purchase the new hardware at a discounted rate. The rate will be disclosed upon inquiry.

Installation

I’m based outside of Klang Valley. Can I carry out the installation on my personal capacity?

Yes, you can. We will ship the hardware and guidebook to your address. You can then bring both the device and vehicle to the workshop of your preference. Note: Please ensure that the installations are carried out by workshops you trust.

Emergency

Does KATSANA offer assistance in recovering stolen vehicles?

No. KATSANA does not offer any direct assistance in cases of emergency. However, do note that the app is equipped with features that ease the process of recovery.

My car has been stolen, what should I do?

If you are sure your car is stolen:

  1. File a police report at the nearby police station immediately.
  2. Use the [SHARING] function in the KATSANA app to directly share Live location directly to the mobile phones of Police officials.
  3. Do not attempt to pursue your vehicles alone.
Customer Support

I’m having issues using KATSANA app. How do I reach out to KATSANA’s customer support?

You can reach us at customer support via email at support@katsana.com, or via our online support portal at https://apps.katsana.com/support/.


Package Name

Price

Not including 6% GST

KATSANA Track

RM 399

  • 1-year device warranty
  • 1 year SIM Card activation
  • 1-year access to KATSANA app

KATSANA TrackPro

RM 599

  • 1-year device warranty
  • 1 year SIM Card activation
  • 1-year access to KATSANA app

For more information please contact our sales team:

  • Mobile: +6011 52803190
  • OFFICE: +603 7733 4474

Our Address:

KATSANA Holdings Sdn Bhd (1087257-D)
First Floor, Lot 2805,
(Behind Lotus Cars Malaysia)
Jalan Damansara,
60000 Kuala Lumpur, Malaysia