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Forgotten Password and Email to access tracking platform

Forgot Password to access live tracking platform

Reset Password

You may reset your password by visiting the Forgot Password page. The link to Forgot Password is available at the login page.

You are required to submit the email used to login into the live tracking platform.

Once submitted, KATSANA will send an email with instruction to update your password.

The email contains a link to reset your password. The link will expire within 60 minutes.

 

Note: KATSANA will never send any original password via email. Due to security reasons, KATSANA does not store your password in plaintext. This means you can only reset your password to a new one.

Forgotten email

If you have forgotten your email, please contact us at support@katsana.com and provide us with your contact information. We will validate your information against our database to prevent fraud attempt.

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 Creating secondary account to access KATSANALogin and tracking your vehicle 

Account Information

  • Login and tracking your vehicle
  • Forgotten Password and Email to access tracking platform
  • Creating secondary account to access KATSANA

Fleet Operations

  • Assign Managers To Your Fleet
  • KATSANA’s Fleet – an overview.
  • Fleet Summary
  • Fleet Violation Summary
  • Create Your KATSANA Fleet

Fundamentals of KATSANA

  • Platform Interface and Functions
  • GPS Tracking on Android
  • GPS Tracking iOS / iPhone / iPad
  • Responsive web interface

Live Tracking

  • Familiarising with live GPS tracking interface
  • Travel log and Route History
  • Update vehicle information
  • Smart search field

Policies & Violations

  • Refuelling and Fuel Siphoning Policy
  • Working hour policy
  • Area Restriction/Geofence Policy
  • Speed limit policy
  • What is a policy?

Print and Export Reports

  • Travel Log
  • Printing on iPads / Tablets
  • Fleet Summary
  • Fleet Violation Summary
  • Fleet Dashboard

Safety and Security tips

  • Why am I receiving “Low Battery Alert”?
  • Before and after installing KATSANA
  • Social Sharing
  • Alert: Low vehicle battery (SMS and Email)

Tips & Tricks

  • Keyboard shortcuts
  • Viewing current location in Google Map
  • Disabling auto-focus / auto-centering during live updates
  • Detecting my/viewer’s current location

Products

  • Industrial IoT Solutions
  • Fleet Solutions
  • Vehicle Tracking
  • Insurance Telematics

Industries

  • Transportation
  • Logistics
  • Automotive
  • Insurance
  • Telecommunications
  • Security

Company

  • About Us | KATSANA
  • The Team
  • Blog
  • Careers
  • Contact Us

Support

  • Support
  • Documentation
  • FAQ

Policies

  • Returns Policy
  • Privacy Policy
  • QHSE Policy
  • Terms of Service
  • Warranty Statement

Developers

  • API
  • Changelog
  • Infrastructure

CONTACT INFO

KATSANA Holdings Sdn Bhd (1087257-D)

  • (formely known as Pixelated Sdn Bhd)
    First Floor, Lot 2805,
    (Behind Proton Showroom)
    Jalan Damansara,
    60000 Kuala Lumpur, Malaysia

Enquiries

  • Sales Development Rep 1: +6013 773 3014
    Sales Development Rep 2: +6013 773 3154
    Office Tel: +603 7733 4474
    Office Fax: +603 7733 4474
    contact@katsana.com

KATSANA Inc (Subsidiary)

  • 2711 Centerville Road
    Suite 400, Wilmington
    19808 New Castle
    Delaware, USA
KATSANA® Advanced Telematics developed by KATSANA Holdings Sdn Bhd (f.k.a Pixelated Sdn Bhd). Proudly Made in Malaysia. Copyright 2013 - 2025 . All Rights Reserved.